1. DSpace at ATMIYA UNIVERSITY
  2. 04. Faculty of Business and Commerce
  3. 04. Department of MBA And IMBA(Integrated)
  4. 01. PhD. Thesis MBA
  5. PhD. Thesis MBA
Please use this identifier to cite or link to this item: http://10.9.150.37:8080/dspace//handle/atmiyauni/2338
Title: An Analytical Study on Customer Satisfaction Towards Online Banking Services for Selected Public Sector and Private Sector Banks Special Reference to Gujarat State
Authors: Trivedi, Ishaben Aniruddhbhai
Dr. Kairvi, Rathod
Keywords: Online Banking
Customer Satisfaction
Public Sector Banks
Private Sector Banks
Service Quality
SPSS
Descriptive Statistics
Chi-Square Test
Independent Sample t-Test
One-Way ANOVA
Pearson Correlation
Cybersecurity, Responsiveness
User Experience
Customer Trust
Digital Transformation
Financial Inclusion
Issue Date: Oct-2025
Publisher: Department of Management, Faculty of Business and Commerce, Atmiya University
Citation: Trivedi, Ishaben Aniruddhbhai; Dr. Kairvi, Rathod (2025). An Analytical Study on Customer Satisfaction Towards Online Banking Services for Selected Public Sector and Private Sector Banks Special Reference to Gujarat State. Department of Management, Faculty of Business and Commerce, Atmiya University. http://hdl.handle.net/10603/680124
URI: http://10.9.150.37:8080/dspace//handle/atmiyauni/2338
Appears in Collections:PhD. Thesis MBA

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01_title.pdf182.64 kBAdobe PDFView/Open
02_prelim pages.pdf758.6 kBAdobe PDFView/Open
03_content.pdf445.01 kBAdobe PDFView/Open
04_abstract.pdf278.71 kBAdobe PDFView/Open
05_chapter 1.pdf1.11 MBAdobe PDFView/Open
06_chapter 2.pdf624.88 kBAdobe PDFView/Open
07_chapter 3.pdf1.13 MBAdobe PDFView/Open
08_chapter 4.pdf993.36 kBAdobe PDFView/Open
09_chapter 5.pdf2.59 MBAdobe PDFView/Open
10_chapter 6.pdf1.16 MBAdobe PDFView/Open
11_annextures.pdf660.13 kBAdobe PDFView/Open
80_recommendation.pdf430.35 kBAdobe PDFView/Open
90_plagiarism report.pdf245.08 kBAdobe PDFView/Open
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